Longtime restaurant workers learn a wide range of hard and soft skills that can apply widely within the foodservice industry and outside of it – from team leadership to supply chain oversight to customer care. A new AI-based service called Talent Exchange is helping workers impacted by COVID-19 to quickly find jobs that align with their skillset. Backed by McKinsey & Company, the company counts Starbucks, Mondelez International and Pizza Hut among its participating companies. It may be worth considering if you’re an operator helping a longtime team member find a temporary job or if you’re scaling your staff back up. Restaurant Business reports that companies can upload a list of information about their furloughed or laid-off employees, then AI can suggest candidates to hiring businesses based on how well they are likely to match a role. Managers can also keep track of where furloughed employees landed so they can reconnect with them down the line.
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