As summer wanes and cooler weather returns, flu season – and perhaps new Covid strains – are just around the corner. Take time now to put your business in a stronger position to respond to (and ideally prevent) staff illness. Fine-tune your cleaning and sanitation practices, as well as review your sick-time policy. Consider what potential medical benefits, such as a telemedicine benefit, might be useful to staff and workable for you. At the very least, make sure everyone is on board with proper and frequent handwashing – and provide sanitizer throughout your facility as an extra precaution. Adherence to proper handwashing procedures could go farther than anything else in helping to keep your team healthy. Personal protective equipment has become a common sight in restaurants in the Covid era – and it serves an important purpose. However, the gloves and tongs your team use to distance themselves from foods may serve to make contamination less front-of-mind in the midst of a hectic shift. After all, if you have a glove between your hand and the raw chicken you’re preparing, you may be more likely to mindlessly touch a surface that can then be contaminated. Make sure your kitchen staff change gloves between tasks, wash hands frequently with soapy running water, and sanitize food preparation surfaces routinely to minimize the risk of spreading contaminants around your kitchen without knowing it. If you’re hiring a lot of temporary staff over the summer months, it’s especially important to make food safety front-of-mind for them. While your ongoing training is an important piece of that, you can set your team up for success by giving them the right tools for safe food handling and storage, as well as proper equipment care. Keep sinks stocked with soap and paper towels, provide ample disposable gloves or other protective items for food handling, and post signage to remind staff of the times when washing is required and to refrain from eating, drinking or smoking around food preparation areas. Check shelving to ensure food items can be stored six inches off the floor, designate separate areas for cleaning solutions, and calibrate appliance thermometers to ensure food is being stored at the proper temperature. Make sure there is a sanitizer bucket with a submerged towel at each station, and a supply of test strips available to help staff keep equipment and preparation surfaces clean. Everyone knows the importance of handwashing but not enough people actually do it, and the effects can be dramatic. The Centers for Disease Control and Prevention say that in cases where food was contaminated by food workers, 89 percent of the outbreaks spread from the hands. In addition to washing hands with soap and water for 10 to 15 seconds, consider addressing sources of recontamination too—bathroom faucets and door handles can recontaminate the hands of someone who has just washed them. Have paper towels within reach of these places so they can be used to turn off faucets and open doors, and make sure these surfaces are cleaned regularly to prevent the spread of bacteria. While Covid variants continue to be front-of-mind for restaurant operators, it can be easy to forget about the other seasonal illnesses that can impact a restaurant, particularly norovirus (which, although it can strike at any time of year, is known as the “winter vomiting bug” for a reason). Norovirus causes more foodborne illnesses than all bacterial pathogens combined. You can prevent its spread in your restaurant by having a food safety plan that considers your entire facility, including restrooms, your dining room and supply areas in addition to your kitchen. Reinforce with employees the need to wash hands even more frequently than usual with soap and water, and keep stations well stocked with soap and paper towels. Conduct training with staff on cleaning and sanitizing surfaces, including the proper solutions to use, as well as the amounts, applications and schedule of use. Finally, schedule frequent restroom cleanings and give staff a refresher on what procedures must be used when cleaning up after someone has been ill in your facility. This holiday season, consumers are especially eager to gather and celebrate – and restaurant teams could be stretched more thinly than before. Now is an important time to ensure your staff is on board with critical food safety measures, especially frequent, thorough handwashing. Make sure your handwashing stations are stocked with soap and paper towels, and remind employees to wash hands with soap and water before and after preparing food, after touching raw meat, eggs or unwashed vegetables, and before eating or drinking. Summer often coincides with a spike in food poisoning as hot temperatures help foodborne pathogens thrive. The CDC advises that all perishable items are refrigerated within one hour, particularly if it’s 90°F or warmer. If you’re preparing food and serving guests outdoors, make sure employees are wearing gloves and using tongs for serving. Provide hand sanitizers or wipes if a handwashing sink isn’t immediately accessible. Finally, take extra care with marinades and sauces that may have touched raw meat and could spread bacteria to cooked foods through direct contact or splatter. When removing cooked meat from the grill, always use clean utensils and a clean plate. The past year has sharpened our focus on the spread of viruses. As we come through the pandemic, take care to maintain simple practices that go far in preventing the spread of bacteria. According to the CDC, bare-hand contact with ready-to-eat foods causes about 30 percent of restaurant foodborne illness outbreaks each year. Beyond all-important frequent handwashing, StatefoodSafety.com advises using gloves, deli tissue or tongs to provide a barrier between hands and ready-to-eat foods, and carrying plates, glasses and utensils in a way that avoids the touching of eating or drinking surfaces.
If gloves have become a part of your pandemic food safety protocol, make sure your staff know how best to use them and where they can fall short, since they can introduce new risks if the wearer isn’t mindful of them. Above all, gloves can give the wearer a false sense of security, so enforce the need to avoid cross-contaminating foods and preparation areas while wearing gloves, and to wash hands with soap and water, then dry them, before and after wearing gloves. Also ensure the gloves are a proper fit, since rips or punctures could lead to contamination. Employees should change (and discard) disposable gloves between tasks, after touching hair, mouth or nose, or after four hours of use. Sturdy, reusable gloves should be washed and sanitized between tasks.
COVID-19 has changed how we protect safety – and impacted consumer beliefs about the safety of indoor spaces including restaurants. A recent report in Food Safety News says while precautions like mask wearing and socially distanced seating will likely fade away with the virus, other precautions will remain. Frequent handwashing, of course, and hand sanitizer stations are here for the long haul. Beyond that, expect a general elevation of the importance of cleanliness to your brand – a need to take things a step beyond what is required in an effort to sustain consumer confidence. With every investment you make or equipment servicing you schedule, consider how well it will help you manage safety – whether it’s maintaining contactless payment and digital menus, bringing in new equipment and tools that are easier to clean, filtering the air in your facility, or managing labor in a way that considers the need for more frequent cleaning and sanitizing.
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