 Like most restaurant tasks these days, the hazards in and around your kitchen can be digitally monitored and managed. If you’re struggling with staff absence due to injury – especially on a repeated basis – it may benefit you to collect data that can tell a story about what needs to change. As a recent QSR Magazine report explains, health care management software can help an operator track how much time someone spends on dangerous or unhealthy tasks. It can also compile information that feeds into reports on dangerous situations and help an operator identify trends that could harm staff and, by extension, the business.
 As the cooler months approach and your staff comes to work in bulkier clothing and footwear to protect against the elements, these items may introduce contamination or pose safety risks to your food preparation and serving areas. According to Steritech, this is among the top 10 food safety challenges in foodservice operations. To minimize your risk, make sure you have a separate area for your staff to stow coats, bags and other gear – and that this area is regularly cleaned out and inspected for potential contaminants, as well as for risks for slips, trips and falls.
 Does it actually reflect the team you currently have and the functions it serves? In a recent food safety webinar for foodservice professionals, the majority of attendees surveyed said that while they have a food safety plan, their plan doesn’t flex based on who at the company is involved and what their functions are. At a time when responsibilities are shifting and you’re likely having to complete more tasks with fewer people, it’s important to view your food safety plan through that lens. Where do you need to make adjustments to your team’s responsibilities to ensure you’re not letting food safety slip?
 It's unlikely that anyone on your team comes to work looking to do something wrong. But mistakes happen, and when they occur because staff assume they know how to complete a task but aren’t doing it correctly, it can be difficult to get them to adjust. One example is handwashing – even though it might seem like common sense, it’s often done inadequately and the consequences to your food safety can be significant. You can reinforce a learning culture by starting with the assumption that no one knows the proper protocols for what they’re about to be taught. Have regular reviews of what your team needs to know, identify key food safety metrics to reach, and clarify that assessments of their performance will be tied to these metrics. Bring in some targeted coaching to help reinforce areas where metrics aren’t measuring up.
 More than one-third of work-related injuries happen during people’s first year on the job — and the most insurance claims from first-year workers (53 percent) come from the restaurant industry. That’s according to the 2022 Injury Impact Report from Travelers, which examined 1.5 million workers’ compensation claims over a four-year period. Keep this in mind as you onboard and train new staff, particularly as other important concerns like Covid regulations, food safety and staffing vie for attention in restaurant kitchens. At a time when so many restaurants are stretched for resources, ensure you at least take stock of what basic knowledge and support people need to prevent injury before they begin work.
 Extreme heat has become a way of life in recent summers. The past seven years have been the seven hottest years on record. Further, the number of heat waves each year have tripled since the 1960s, according to the Environmental Protection Agency. Those already-high temperatures skyrocket in a busy restaurant kitchen. Hot temperatures are not only dangerous for older workers but a drain on productivity. In a recent article in The Washington Post, Chad Asplund, a sports medicine physician and the executive director for the U.S. Council for Athletes’ Health, said there are similarities between athletes and minimum-wage workers when it comes to pushing physical boundaries in the heat. “I have seen studies that demonstrate that errors for indoor workers start going up 1 percent at every degree above 77 degrees, and that once you get higher than 92 degrees, you start losing your productivity,” he said. While the restaurant industry lacks regulations when it comes to managing heat in foodservice kitchens, expect that to change as more parts of the U.S. experience unseasonably high temperatures – and think now about how you may need to adapt your business to provide relief, in the form of breaks and substitute staff.
 A visit from a health and safety inspector can cause anxiety in a restaurant, but it doesn’t have to. Spreading the responsibility for food safety across your team can help everyone gain the confidence they need to present your facility well. At a time when turnover remains high and resources are stretched, weaving automated learning tools into the fabric of everyday tasks can help. First identify your basic needs when it comes to training so you can gather resources that address past problems and new processes. While every employee should be given high-level training, follow-up training should be continuous and built into the flow of work, with checklists and mini lessons accessed via mobile device so they accompany the employee and be updated in real time.
 According to FEMA, a single inch of floodwater can cause $26,807 in damages. Beyond financial harm, floods can pose risks of mold and structural damage to your facility – not to mention risk the safety of your food. Climate instability has made many cities more vulnerable to flooding through hurricanes and rising sea levels, so it makes sense to take precautions to protect your structure and limit potential damage. A Modern Restaurant Management report advises that outdoors, operators keep gutters clean and ensure that downspouts and exterior walls direct water away from the building so it doesn’t pool and seep below the foundation. Inspect and maintain the roof and windows to prevent leaks. Finally, using water detection devices placed near sump pumps can alert you to moisture and the start of flooding before it becomes a disaster.
 Unionization is on the rise at restaurants right now, and recent efforts to unionize several Starbucks locations and one Chipotle location have made headlines recently. In the case of Chipotle, employees of the Augusta, Maine store said faltering food safety practices, a rise in cross-contamination and negligence about employee safety contributed to their efforts. As restaurant operators continue to feel squeezed, which naturally pushes them to make difficult compromises about staff and safety, it’s critical to continue to prioritize communication with staff. A recent Nation’s Restaurant News report, which shared the views of labor attorneys on opposite sides of the issue, indicated that employers need to demonstrate to employees that they are listening actively to their concerns in order to find solutions – not simply reacting to demands.
 At a time when food prices are escalating faster than they have in 40 years, it’s all the more critical to minimize food waste. That includes not just measuring ingredients precisely and using nose-to-tail approaches to food preparation, but also being able to readily monitor the freshness of food and the presence of pathogens. As your kitchen becomes more connected, ensure you have the capability to be alerted promptly to the growth of bacteria or other indicators that your food isn’t as fresh as it could be. Kitchen sensors can now help track these things, and the prompts may be opportunities to not only avoid a food-safety incident, but also to cut costs by adjusting necessary ingredient quantities and take the load off of an already-stretched team.
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