Increasingly, consumers care about the precautions businesses are taking to protect the safety of their food en route to the businesses selling it to them. The software and engineering firm Emerson recently surveyed 1,000 U.S. consumers about food safety practices – and what they expect to see from suppliers. More than 50 percent of respondents said they would be less likely to shop at stores that aren’t using (or requiring suppliers to use) the latest technology to keep food safe. Half of respondents said they are now more concerned about the safety of their food than they were before the pandemic. Nearly 60 percent said the pandemic has made them want to support local businesses. When you promote food safety to guests, look beyond your operation. Trace the path of your menu items and try to shorten that path where possible. Share the tech products and practices that help keep their food fresh and safe between its source and their dinner table.

The coronavirus has strained the supply chain and added uncertainty to restaurant operators who need a steady supply of certain ingredients. Just make sure that supply chain pressures don’t result in cutting corners on supplier safety. Team Four can help you connect with reputable suppliers – but if you find other contenders, asking some key questions can help you discern their stability and reliability when it comes to food safety. Statefoodsafety.com advises operators to ask for information about a supplier’s food safety standards, as well as about how long the company has been in business, how it transports food, and how it would handle any problem that arises with a supplied product.

COVID-19 has made food traceability, transparency and protection all the more important – and difficult, particularly as meat facility workers have fallen ill in recent weeks and social distancing rules have limited in-person audits and inspections. So what can operators do to ensure their food supply is as safe as possible? Take this time to urge transparency from your vendors and understand what systems they are using to trace food through the supply chain. Uncertainty in the global food supply chain is also likely going to drive food businesses to think even more locally. Is there an opportunity right now for you to source more ingredients locally – or adjust your menu so you can?

As you fine-tune your menu based on seasonal changes, trending ingredients or problems with current suppliers, you are likely speaking with potential suppliers on a regular basis. At the 2018 Food Safety Consortium, Doug Marshall, Ph.D., chief scientific officer at Eurofins, recommended some key questions companies should ask when sourcing ingredients and building a strong supply chain verification program. For one, ask the supplier if they have a food safety plan and if you can review it. Second, ask if they have been part of a Global Food Safety Initiative-based audit and if they can share the results of their last audit with you. Finally, ask if the supplier has ever been part of a recall or outbreak. If so, you can research the event and find out how the company resolved it. It may not disqualify them — particularly if the event occurred just once and ushered in a retooling of safety practices that have protected the company since.

As you look for ways to protect your food supply before it reaches you and while it’s sitting on your shelf, talk to your suppliers about high-pressure processing (HPP). The method uses cold water and extreme pressure to disable foodborne pathogens and microorganisms that spoil food. HPP is on the rise around the world as a means of protecting food safety, extending shelf life, ensuring clean labels and reducing waste, Food Safety Tech reports. It also protects the flavor and nutrient content of foods. It is used most often to preserve proteins, as well as juices, dips, coffee, tea and broth. The market for HPP is expected to grow rapidly in the coming years in response to growing consumer and foodservice industry demand.