Should you hear from guests worried about the safety of their food now or in the future, would you know how to respond? Wendy’s, for one, made a statement that it had safety protocols in place that exceeded FDA standards anyway, implying that the risk to their food supply was minimal. Could you make a similar statement about your operation? If not, it’s an ideal time to take steps to bolster your food safety program. Can you incorporate more technology in place of pencil-and-paper processes? Digital processes can bring efficiencies to your inventory management, auditing and training practices, and better manage the potential for human error, which can all impact your food safety. Can you eliminate hard-copy records from your operation in favor of electronic records that are easy to access and analyze? Can you enhance your kitchen’s connectivity with sensors that can alert you remotely when appliances aren’t keeping foods at the appropriate temperatures? While you’re likely not waiting for inspections to force changes to your food safety protocols, the key lesson for restaurant operators may be that it really is up to them — not outside authorities — to fortify food safety controls that protect guests.