Supporting staff to protect safety
Your food safety record is in the hands of your staff – and any employee retention problems you’re experiencing can chip away at your restaurant’s institutional knowledge. What’s more, poor retention creates a greater likelihood that risks will be overlooked and cause problems. Taking some simple steps to retain staff can have a positive knock-on effect on your safety. Help your team avoid burnout this winter: Using scheduling software that allows staff to select and swap their shifts can help, as well as having (and communicating) a clear policy ensuring that everyone is healthy when they come to work. Finally, know what boundaries you’re unwilling to cross to accommodate a demanding guest – standing up for a employee can go far in protecting morale and retaining your overall team.
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