When a job candidate submits an application to work at your restaurant, how quickly do you respond? Chances are this person is looking at a range of open positions at a variety of businesses. The first company to respond to them stands a great chance of hiring them, assuming the interviewing process goes well. If a slow response time is making you miss out on good candidates, there are tech tools you can harness to automate the process of making the initial connection with potential staff and selling them on your culture. Workstream, for one, created a ChatGPT-powered chatbot that ushers job candidates through the various stages of the recruitment process and helps match them with potential jobs. Consider what tools might help you fill gaps in your communication with potential hires.
Short on staff? Whether you are or not, tech tools may help you reorganize tasks so you do the most with the people you have on hand – and support them in ways that promote retention. Take the burden off of staff (and give guests some freedom to order and pay when they like) by enabling table payment via mobile phone or tabletop kiosk. Tie this to a guest’s loyalty program data so when they order, they are receiving targeted recommendations that complement their favorite dishes and may help you boost check totals. The targeted communication can help provide the quality experience a guest might otherwise appreciate in a server. QSRweb.com suggests that pizza restaurants (and even some other restaurant types) could also benefit from a grab-and-go setup that requires little staff intervention: They can simply place a customer’s pizzas in a warmer that can be unlocked by the person’s mobile app when they come to collect their pizza. Where is your restaurant especially labor-heavy right now? Could technology lighten the load?