![]() Covid has changed consumers’ relationship with foods, their ideas about health and their perceptions about what ingredients mean. According to Health & Wellness 2021: Reimagining Well-being Amid COVID-19, a new report from the Hartman Group, health and wellness have become more top-of-mind considerations for a broader set of consumers in the past two years as they have seen first-hand how infectious diseases, immunity, vaccine effectiveness and safety and mental health all play critical roles in their lives. They are now applying that experience to the foods they consume and are approaching menus more mindfully as a result. So what does that mean for restaurant operators? After the greater amount of time consumers have spent cooking meals at home in recent years, expect more scrutiny of ingredients, as well as the pursuit of less-processed, naturally plant-based foods. For example, the report indicates that more indulgent brands that are making wellness claims will need to be able to back them up more precisely – and that more natural presentations of plant-based proteins are likely to emerge as preferred options by health-conscious consumers. If you have a brand that is built around wellness, or if you simply make wellness claims around specific menu items, aim for simpler, unprocessed ingredients and be ready to answer questions about what’s on (and in) the menu.
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