Retaining staff is more difficult in an environment that is especially rewarding for the voluntary quitter: Data from the Bureau of Labor Statistics found that as of February, people who switched jobs saw their pay increase by 7.7 percent (compared to a 5.6 percent rise for staff who stayed in their role). While it’s true that people who switch jobs generally gain in pay, the increase is normally around .7 percentage points – not 2.1. So getting staff to stick around is more challenging now. However, retaining these people may have just as much to do with communication as with wages. To smooth relations with your team, make sure you have a vehicle for communicating with them in a timely way about everything from shift updates to menu changes so they aren’t caught by surprise – particularly if you’re operating several restaurants and have staff working at a combination of them. The Rail also suggests restaurants keep all policies, procedures in a digital format so information is easy to access and doesn’t fall through the cracks or get misinterpreted. Then provide some outlets to allow your managers to focus on the individual: Have a weekly or monthly one-on-one chat with each employee in neutral territory so they feel free to voice any concerns and discuss development opportunities. At the same time, also provide a means of allowing staff to share a problem anonymously via a physical or virtual suggestion box. Finally, encourage a fun, communal spirit on your team by gathering them for regular meals where you can set the scene for people to get to know others outside of their roles on staff.