Staying ahead of curbside pickup
If your curbside pickup business has become an important stream of business for you in the past couple of years, you may be seeing some increased competition from not only fast-casual competitors but also convenience stores. According to research from the National Association of Convenience Stores, 38 percent of c-store operators plan to expand app-based ordering and payments, 32 percent plan to expand mobile ordering for in-store pickup, and 14 percent expect to offer more ordering options at the pump for in-store pickup. As food options available at convenience stores improve, restaurants will need to find ways to differentiate themselves – or even partner with these businesses to capture sales from customers on the go.
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