In surveys Datassential conducted in June, consumers showed a commanding preference for purchasing meals to go/pick up over both delivered food and meals eaten in a restaurant. For limited-service and full-service restaurants, an average of 63 percent of consumers preferred meals to go, while 36 percent preferred delivered food and 41 percent opted for sit-down meals in a restaurant. As you continue to assess your to-go menu options, consider new consumer preferences and how well your menu can flex to accommodate them. For one, consumers are placing greater focus on their health right now. Older adults who have been in isolation, as well as others concerned about finances or struggling to juggle the demands of work and home life during the pandemic, may have been over-relying on comfort foods. Promoting fresh produce, healthy proteins and high-fiber grains can help generate business as both restaurants and consumers look for ways to get back on track in the coming months. Datassential found, for example, that dishes like vegetarian turmeric-cauliflower and quinoa were popular choices for both to-go and delivery customers. At the same time, it’s wise to continue to cater to groups too, as people reconnect with family and friends this summer but may not yet be comfortable eating in a restaurant. Datassential found that family-style feasts are still getting a lot of support on to-go menus right now, with pizza and pasta dishes, as well as sandwich bundles, being among the most popular choices.
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