Chances are you’re offering more plant-based options on your menu nowadays – whether due to supply challenges, escalating food costs, evolving guest preferences or some combination of the above. At a time when uncertainties abound, it’s helpful to be able to successfully steer guests toward the items you prefer to sell – and some new research has shown how simple changes to menu language can lead guests to choose plant-based dishes more frequently. World Resources Institute researched the reaction of 6,000 people in the U.S. to 10 menu descriptions. A number of them generated some dramatic results. For example, when guests read the text, “Each of us can make a positive difference for the planet. Swapping just one meat dish for a plant-based one saves greenhouse gas emissions that are equivalent to the energy used to charge your phone for two years. Your small change can make a big difference,” they chose a vegetarian dish 25 percent of the time. That’s more than double the rate of guests who were shown no message at all. Another phrase, “Ninety percent of Americans are making the change to eat less meat. Join this growing movement and choose plant-based dishes that have less impact on the climate and are kinder to the planet,” resulted in 22 percent of guests opting for a plant-based dish, again far higher than those shown no messaging. Related messages about the taste of the food and the need to protect the planet for future generations also led to more guests selecting vegetarian meals. How do you explain plant-based options on your menu? If you currently stick to plain labels – vegetarian lasagna, veggie burger, etc. – you may not be driving as much traffic to those items as you potentially could.
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