As restaurants use automation in an effort to tackle labor challenges, they are also aiming to get a better handle on food safety challenges, consistency issues and consumer preferences. For example, Panera has been using the CookRight Coffee system from Miso Robotics to power their popular coffee subscription program. The system uses artificial intelligence to monitor coffee volume and temperature, which allows the brand to free up staff for other tasks. But beyond that, the technology also provides predictive analytics to inform the restaurant of what kinds of coffee customers are ordering and when – so it can then provide (and promote) the options that are bringing customers into the restaurant under various conditions.
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