Protect your team’s mental health
This year has asked so much of restaurant operators – as innovators, entrepreneurs, managers and neighbors. While it’s natural for people in the service profession to look for ways to serve guests well, taking care of staff – and themselves – can take a backseat. But the well-being of a restaurant’s entire team trickles down through your business and impacts all of your relationships. The slower period this winter may be a time to refocus on strengthening your team from the inside out. Mental health in restaurants was a central theme of the recent Chefs’ Congress in Lisbon. According to this report in Forbes, the event incorporated videos, workshops and techniques designed to allow owners, chefs, cooks and workers to better understand how to manage teams, partner with human resources, and increase awareness of workers' rights and risk factors. It even offered anonymous therapy sessions for restaurant professionals. As awareness of these issues grows, such events can provide teaching tools and other resources for operators regardless of where they do business.
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