Consumers have been paying more attention to how their food orders are being handled by your staff – and you can expect they will continue to keep a watchful eye on how their orders are prepared for some time. In your efforts to be COVID-safe, make sure not to neglect standard customer-facing food-safety protocols that can lead to contamination – or negative Yelp reviews of your commitment to guest safety. That means paying attention to how your staff is handling cutlery and serving tongs, scooping ice, placing food in packages to go, and cleaning their hands in the midst of using your POS and preparing orders
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