The new technology coming to market holds lots of promise for streamlining orders, payments and data. But those capabilities are only as powerful as your weakest tech tools. If you’re still using elements of legacy systems from over 20 years ago, any benefits of new tech will be limited. Aiming for a cloud-based POS will help you adapt and upgrade more easily in the future, minimize any downtimes and boost your security – and you don’t necessarily have to start from scratch. According to Upserve, many third-party vendors have cloud-based apps that allow you to maintain your rewards and promotions planning from legacy systems.
As COVID-19 has forced many businesses to have their employees work from home, restaurant operators haven’t had that option – at least for front-of-house staff. But cloud-based technology systems have at least allowed restaurants to move their business data to a central location where managers can access it remotely and ensure they pay paychecks and invoices promptly and manage other back-office functions in real time to keep the business on track. Think of the transition to the cloud as not simply a convenience or safety measure during a temporary pandemic, but as a long-term strategy that will enable your business to be more agile going forward – enabling you to adapt more flexibly to new business models and sales and labor structures as your business evolves.