If you’ve lost employees or have had to hire new people in recent months, you’re not alone. But the near-constant need to onboard new workers doesn’t have to require as much of a manager’s time as it used to. Technology can help you make onboarding and ongoing training more individualized and consistent. You can use it to create push notifications or reminders of lessons discussed during team meetings – or to provide a just-in-time alert if you need to communicate with your team immediately. Using tech in this way helps ensure that small learning moments are passed on to workers at regular intervals throughout the week or throughout the shift – not necessarily held back for the next team meeting or a shadowing session with a more seasoned employee. You can also save your managers’ time by logging training videos, checklists or other resources in an electronic library for later reference by staff as needed.
When new staff members first learn their responsibilities on the job at your restaurant, is it an orderly process that builds their confidence from the start, or more like a baptism-by-fire experience that makes them regret taking the job? Incorporating technology in your training procedures can help ensure you’re providing an experience more like the former than the latter. As a result, it may improve your retention and save on costs associated with it, which can range from $1500-$5000 each year for every employee, according to Restaurant Technology News. Consider loading your training procedures onto an app. It can accommodate frequent updates, keep all important training knowledge in one place, and allow you to send alerts out to staff as soon as they are needed.