Consumers want restaurant delivery – and not only on cold winter nights. According to research from Statista, the online food delivery market in the U.S. is projected to grow more than 13 percent annually in the next few years, reaching a projected market volume of $534 billion by 2028. It’s a good time to make sure your restaurant’s delivery mechanism works as smoothly as it can and offers guests the convenience they demand as you adopt new technology or consider taking on new delivery partners. Looking at your current delivery capabilities, are you able to rely on your system to deliver a consistent and positive experience to guests? Can your system easily scale up as your business changes and grows? Does it meet your budget constraints? Can it help you respond to order inquiries promptly and accurately? Do its features reflect the features available through your third-party delivery partners or do you need to compromise in certain areas? Do you feel that your system empowers you to act on in-the-moment decisions as business conditions warrant? For example, if you want to update a menu item, offer a limited-time promotion, or turn your delivery availability on or off, can you make a change in an easy, agile move? As you set out to preserve or build your delivery business this year, consider what goals you want it to help you achieve. Make sure you and your team understand and can use its full functionality. Where possible, adapt existing processes so you operate with leaner technology. Finally, review your progress on a regular basis so you can course-correct as needed.