Employees who don’t feel heard aren’t apt to stick around for long. On the other hand, those who do feel heard – and who also believe they are being trusted with the information they need to do their jobs – are more likely to buy into the mission and values of their employer. Tech-based communication tools can help ensure everyone hears the messages they need to hear, when they need to hear them. They also provide your team with a repository for their comments, questions, criticisms and ideas. Meanwhile, they free up time for more senior staff and make sure everyone is hearing the same message. In your business, are you using your technology to keep everyone on the same page and prevent miscommunication?