In the past couple of years, one might say that a good percentage of restaurants have become tech companies that just happen to serve food. As more businesses adopt QR codes, contactless payment, automated food preparation and other tech-centric capabilities, the growing potential for technology glitches can make it difficult to do business. If and when you have an outage or other tech-related problem, what kind of help is available to help you get back on track? There are a number of start-up companies focusing on just this right now (Chicago-based Science on Call, which provides 24-7 tech support, is one of them). As your tech stack evolves, having reliable off-site support you can contact day or night with questions or problems will become all the more important.