The QR code has been among the many tech advances to have experienced a sharp rise in usage during the pandemic. To be sure, it delivers safety benefits within restaurants as a tool that limits face-to-face contact, and it helps restaurants swap menu items quickly and collect more insight-rich data from guests. But it’s not for every guest or every restaurant – and what has been embraced as a useful tool while consumers are concerned about the spread of COVID-19 may become less appealing once the pandemic is safely behind us. FSR Magazine indicates, it comes down to the experience a restaurant offers. Do your guests want convenience and speed delivered in a less personal way, or a relaxed opportunity to reconnect with friends? If your restaurant falls somewhere in the middle, consider how you can balance efficiency and the need for a special experience.