When you consider adopting new technology to help employees monitor and manage different areas of your operation (or for employees to interact with your restaurant, for that matter), make sure it passes the simplicity test. When you pick up a child’s electronic toy, you shouldn’t need an instruction manual to figure out how to use it. The same should be true of your technology. You may well have staff whose native language isn’t English or young staff in charge of a particular function before they really understand what that responsibility means. Your tech should be able to carry some of that load and make the human-facing part as intuitive as possible. Think about features like large buttons, biometric scans that allow people to clock in and out, and the use of multiple languages on your platform so you can eliminate guesswork and the mistakes that may result from that. Could a consumer unfamiliar with your brand step in and understand, broadly, how to use your system? Aim to provide this kind of experience as you develop your tech stack in the years ahead.