The most appealing customer-facing tech doesn’t matter if your kitchen can’t complement it with speedy, accurate, safe order preparation and service. That may be why a number of casual dining brands, including the likes of Chili’s, are stepping back from sexier tech like robot servers and drone deliveries to focus more resources on tech that can help fine-tune kitchen operations, Nation’s Restaurant News reports. What may be most helpful are kitchen display systems that take the mental work out of juggling multiple order streams, as well as tech that can identify areas for improvement in food safety. Where are your bottlenecks in the kitchen? Even if you don’t know where they exist and how much of an impact they are having on your operation, there is likely a tool that drills down on that information for the benefit of your business.
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