Finally, the restaurant industry is seeing exciting signs of life. So what’s the next challenge? Many operators may experience dramatic shifts in business and demand across different channels as people embrace eating out again, or on the flip side, react to potential infection spikes as states open up. According to a late February survey from the polling organization CivicScience, 53 percent of Americans feel comfortable with the idea of eating at a restaurant, while the remainder are more hesitant. Under those conditions alone – ignoring other factors that affect restaurant business each day – it could be challenging to know how much staff to have on hand or how much food to buy on a given day. The capabilities of your POS system are key to fortifying your business for the new environment. As states open back up for business and warming weather brings people out, make sure your system is, above all, flexible – to different forms of payment, an assortment of order streams, shifting demand within those order streams, and to any new features your restaurant needs to adopt as it evolves. Your system should allow you to oversee business across other locations, whether those locations are similar brick-and-mortar restaurants, ghost kitchens or food trucks. Finally, it should account for varying levels of staff knowledge and training by being easy to learn – and user-friendly when it comes to generating the reports you need to manage real-time business fluctuations.