Virtual waitlists have benefits that can not only help you manage safety regulations now; they can also provide permanent benefits if consumers are open to using them post-pandemic. If you haven’t used them before, they are like reservations systems in that they let people add themselves to a list online and allow you to let them know when to arrive, so they can avoid a long line at your restaurant. This frees up your staff to wait tables or bring food outside for curbside pickup. What’s more, virtual waitlists allow you to have guests pre-order and pre-pay to limit interaction with staff and minimize their wait. That means fewer no-shows and faster table turns for you.
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