​Use online ordering for better pre-order management

One change to life after the pandemic that could be a lasting one is the drift in meal times and snack times during the day. Your online ordering system – and your use of it to manage pre-orders during the day – can help you accommodate those changes and serve more people. A recent Eater report describes how the owners of Dee Dee, a Thai food truck in Austin, are actually doing more sales volume now than before the pandemic. While their customers have long asked if they could place orders ahead of time, before COVID-19 this was too difficult for the owners to manage in the midst of serving the long line of customers appearing at their window each day. That line could require a wait of between 45 minutes and an hour, but now that the owners have taken their ordering fully online, there is no longer any wait. Knowing when people will want their food – and having the freedom to spread out those orders – helps them churn out more of them in less time.