Across the foodservice industry, AI is impacting operators’ ability to pinpoint inefficiencies and make real-time adjustments. This year, look for the technology to help restaurants streamline menus during busy shifts – making it possible to focus on items that require less complicated preparation when a kitchen is at capacity or understaffed, according to TechHQ. In a similar vein, AI is allowing more restaurants to use dynamic pricing during peak periods so they can maximize the benefits of churning out orders at those times – or possibly encourage people to stagger those orders at off-peak hours. On the menu itself, AI can identify a restaurant’s most profitable items (or unprofitable items) and highlight the winners for guests in order to help drive more sales in that direction. AI has applications after the meal too: A recent Paytronix report says restaurants on its ordering platform will be able to use a ChatGPT-powered chatbot to automatically engage with guests after they finish their meal, then route their feedback to the store manager.