The fast-evolving developments in generative artificial intelligence have triggered both excitement and anxiety for businesses in recent months. Survey research from Nation’s Restaurant News found that among restaurant operators, there is an appetite for AI but also a knowledge gap when it comes to putting the technology into practice: 41 percent of operators are not using AI but want to, while 27 percent aren’t using AI and don’t plan to. What’s important to realize is that using AI may not even be a choice you have to make. It is already baked into many kinds of software we rely on each day. We are likely using AI without realizing it – and the new technologies and tools we come to depend on to manage all aspects of the restaurant business will evolve to include it as well. Using AI may be as simple as pulling comprehensive forecasts from your POS. Your use of AI may not feel futuristic or flashy, but that doesn’t mean it won’t be powerful for your business.